Frequently Asked Questions

Everything you need to know about our specialty coffee and delivery.

How fresh is the coffee when it is shipped?

We roast all our coffee to order in small batches at our Copenhagen roastery to ensure you receive the freshest beans possible.

Do you ship internationally?

Yes, we ship our coffee worldwide via DHL and FedEx. Shipping costs and delivery times are calculated at checkout based on your location.

What is the recommended rest period for your beans?

For the best flavor profile, we recommend resting our light-roasted filter coffee for at least 14 days and our espresso roasts for 21 days from the roast date.

Can I track my order?

Once your order has been dispatched, you will receive an email with a tracking link to follow your coffee's journey to your doorstep.

What is your return policy for coffee beans?

As coffee is a perishable food product, we cannot accept returns on roasted beans. However, if there is an issue with your order, please contact us immediately.

Are your coffee bags recyclable?

Yes, our packaging is designed with sustainability in mind and is fully recyclable. Please check your local recycling guidelines for soft plastics.