Returns & Exchanges

At April Coffee Roasters, we strive for perfection in every roast, but if you are not satisfied with your purchase, we are here to help. Due to the perishable nature of coffee, we offer returns on brewing equipment and accessories within 14 days of receipt.

1

Contact Support

Email our customer service team with your order number and the reason for your return to receive an authorization code.

2

Prepare Package

Ensure the items are unused, in their original packaging, and securely boxed to prevent damage during transit.

3

Ship Item

Send your package to our Copenhagen roastery using a trackable shipping service to ensure safe delivery.

4

Receive Refund

Once we inspect the returned items, we will process a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing